Unlocked Cell Phones - Customer reviews - Sony Ericsson T290a Prepaid GoPhone (AT&T) |
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Manufacturer: AT&T
List Price: $59.99
Our Price: $69.35
You Save: $-9.36 (-16%)
Refurbished Price:
Used Price:
Average Customer Rating:
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| Spotlight customer reviews: | Name: MS Location: New Jersey Date: 2006-07-02 Customer Rating: -    
Summary: Worst customer services Comment: T-mobile has the worst customer services. Sometimes, It is the company's mistake and they still blame it on the customer. Since I started my plan, I had a problem reciving my bill on time. So, the company start charging me $5 late fee for four consecutive months. Also, when I tried adding additional features such as their text-message-bundle, the change on the account did not take effect till two days later, and I was charged for 10 cents for each message I used in these two days,and It costed me an additional $4. Every time I tried complaining to their customer services, they just wouldn't listen. I am starting to get the feeling that they are just trying to maximize their profit. More than once, if I stay long-enough on the line, they put me on mute so they don't have to listen to my complaining. I feeling that I am being treated like dirt not like a customer. I had the worst customer-services experience with t-mobile. Also, the reception is not the best in the country. I had friends who were using the same phone as the one I have but different network, and they were getting services in places where I don't have it, and they pay about the same amount of money.
Name: Ahmad A. Mumtaz Location: Palo Alto, CA, USA Date: 2006-06-01 Customer Rating: -    
Summary: Worst Cellphone Ever! Comment: I have had cell phones regularly for the past 10 years. I was shocked and appalled to see such a bad implementation of a phone in this T290s. It is slow, cumbersome to use, the design is NOT user friendly and it just plain sucks. I highly recommend to avoid this set at all costs.
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